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This newsletter covers the systematic roadmap for post-PMF B2B founders to transition from founder-led sales to scalable systems using AI. Updates from the Studio and M Accelerator.
Last week I edited a one hour conversation down to the version going on YouTube this week. It is a session from our Spike Series March online conference: Scott from our team interviewing a founder we have worked with for two years. The editing system I wrote about last week did the heavy lifting, so my job was mostly listening. When you edit, you hear the same conversation ten times. Around the fifth pass, one exchange stopped me. The founder had validated his idea twice. Early users loved...
A founder I work with came in last year sure of his plan: digital outreach. He'd run it at a previous company and it had worked, so he ran it again. Three months in: 2,000 emails sent. Two or three meetings booked. One customer a month — while the whole team burned hours on outreach and risked getting their accounts flagged, just to keep that one customer coming. He had a strategy. It was internally consistent, drawn from real experience, and quietly wrong. The fix didn't come from a better...
I watched a founder demo their "AI-native" workflow last week. It was ChatGPT in a tab. He'd ask it to draft emails. He'd ask it to summarize calls. He'd paste in a customer note and ask, "what should I do?" Every output was reasonable. Nothing in his business would break if he closed the tab tomorrow. He told me he was "fully AI-pilled." He wasn't. He was Level 1. There's a useful frame circulating right now, borrowed from how the auto industry classified self-driving. Level 1 cruise control...